Peak AI Design is a Drupal and AI development agency in Colorado Springs. We build the websites, AI agents, and automation systems that small and mid-size businesses on the Front Range actually need — without the cloud-AI subscription trap, without the agency-quote-on-request games, and without claims we can't back up with audit logs.
Our services fall into four categories. If your project crosses categories, that's normal — most engagements do. Pick the one closest to your starting question, or book a free 30-minute discovery call and we'll figure out together where you actually need help.
Drupal + AI Development
This is our anchor niche. If you run a Drupal site — or you're considering one because WordPress isn't carrying the weight anymore — this is where we work.
Drupal AI Integration
Self-hosted AI agents built directly into your Drupal site. Content moderation, lead enrichment, customer support routing, AI-drafted content awaiting moderation, AI-generated metatags awaiting review. The AI runs on your hardware; your customer data never leaves your network.
Read the full Drupal AI integration page →
Drupal Site Builds & Migrations
New Drupal 11 builds and upgrades from older versions. WordPress to Drupal migrations when you've outgrown WP. Other-CMS to Drupal moves where the structured-content advantage matters. We've shipped Drupal 8/9/10/11 work and kept sites running through major version transitions.
Custom Drupal Theme Development
Custom theme builds from scratch when off-the-shelf themes don't fit your brand or layout needs. We built peakaidesign.com itself on a custom theme. We can do the same for you — semantic HTML, accessibility-first markup, Core Web Vitals-aware architecture.
Drupal Module Development
Custom modules for Drupal-specific features that don't exist as contributed modules. Integrations with internal systems, AI agent dispatch layers, custom content workflows, third-party API bridges. Real PHP applications with proper testing, version control, and deployment workflow.
Best fit for: Small to mid-size businesses already running Drupal, or considering a CMS rebuild because WordPress can't scale to your real-world workflows.
Schedule a Drupal + AI strategy call →
AI Agents & Automation
This is where we replace the boring half of your business. Most engagements start here even when the customer thinks they need a "new website."
AI Agent Development
Custom AI agents that handle specific business tasks autonomously — within permission limits you set. Email triage, lead scoring, draft replies, customer support routing, internal report generation, scheduled audits. The agent does the work; you approve before anything publishes outbound.
Self-Hosted Local-LLM Deployment
Local Large Language Models running on hardware you own. We deploy Ollama-based stacks on customer infrastructure (typically a single GPU like an RTX 3060 12GB handles small-business workloads). Your conversations, your customer data, your internal documents — all processed locally, never sent to OpenAI or Anthropic. Includes hardware specification, model selection, and the integration layer that connects the LLM to your Drupal site or business systems.
AI Chatbot Solutions
Customer-facing chatbots that don't send your customer conversations to someone else's cloud. Embedded in your Drupal site, drawing on your actual content (not generic web knowledge), with smart escalation to a human when the bot can't handle a question. Multi-tier support model (Tier 0 self-service, Tier 1 with logging, Tier 2 with human handoff).
Workflow Orchestration
End-to-end process design and automation using n8n as the workflow engine. We map your existing process, identify the friction, redesign the work, then build the automation. Multi-step workflows connecting Gmail, Slack, calendar, CRM, Drupal, and AI agents — all orchestrated through one workflow runtime you control.
Marketing Automation
Daily content generation, multi-platform social posting (LinkedIn, YouTube Shorts, TikTok, Instagram Reels), GA4 daily-pulse reports, UTM-tagged campaign tracking, AI-drafted captions per platform, scheduled email blasts. We've built this stack for ourselves and ship versions of it to customers.
Best fit for: Small business owners who feel like they're working 60-hour weeks on tasks a machine could handle. We start with one process, prove it on $2,000, and scale from there.
Schedule an AI automation discovery call →
SEO, Compliance & Performance
Most agencies sell "SEO services." We sell "Drupal site that ranks because it's actually fast, accessible, and properly structured." Different framing, durable results.
AI-Powered SEO
Automated SEO audits, content gap analysis, metatag generation that's actually accurate, bulk image alt-text generation, schema.org structured data implementation. We use our own AI agent stack to run audits and surface optimization candidates, then implement the fixes.
Core Web Vitals Optimization
Google's three Core Web Vitals — LCP, INP, CLS — are confirmed ranking factors and were strengthened in the March 2026 algorithm update. We measure your site, identify what's failing the 75th-percentile threshold, and fix it. Image lazy-loading, JavaScript deferral, browser caching, layout-stability fixes, font-loading optimization.
WCAG 2.2 AA Accessibility
Accessibility audits and remediation for Drupal sites. Color contrast fixes, ARIA labels, focus indicators, keyboard navigation, screen reader compatibility, form labels and error states, heading hierarchy, skip-to-main-content links. Real WCAG 2.2 AA conformance — not a compliance overlay widget that gets your site sued.
See our accessibility statement →
Privacy & Compliance (CCPA, GPC, GDPR)
Cookie consent banners, Global Privacy Control (GPC) signal handling (mandatory since Jan 1, 2026), Privacy Policy pages, Terms of Service pages, Data Protection Impact Assessments for AI features. Compliant infrastructure for the 20 US state privacy laws now active.
Schema.org Structured Data
JSON-LD structured data implementation across your Drupal site. Organization, LocalBusiness, Service, Article, FAQ, Product schemas — whatever fits your content model. Helps Google understand your content and unlocks rich-result eligibility (FAQ accordions, breadcrumbs, ratings) in search results.
Security Header Hardening
HSTS, Content-Security-Policy, Referrer-Policy, Permissions-Policy. Drupal core security update management. Moderate work, real protection, often forgotten by small-business sites until something gets exploited.
Best fit for: Drupal sites that already have content but are losing organic traffic, getting pinged for accessibility issues, or coming up on a compliance deadline.
Schedule a SEO + compliance audit call →
Customer Support Operations
This is also our sister-brand territory — Peak AI Support — and the work crosses over. If you're an Internet Service Provider or a small business with high-volume customer support load, ask us about both peakaidesign.com (build the platform) and peakaisupport.com (operate the support layer).
AI Help Desk
Smart ticketing and knowledge management that keeps your team organized and your customers informed. Tier 0 self-service handling routine questions; Tier 1 logging tickets while resolving simpler issues; Tier 2 routing complex problems to humans with full context already attached.
Intelligent Ticket Routing
AI classification of incoming support emails and tickets. Hot leads to sales; technical issues to engineering; billing to accounting; spam to filter. The AI gets it right roughly 95% of the time with the audit log to prove it; humans handle the edges.
Real-Time Communication
Live chat and messaging integrations. Drupal-embedded chat widgets, Slack integration for internal team comms, escalation to phone when chat isn't enough. Connects your customers to your team in seconds, not hours.
IT Service Management (ITSM)
Modern ITSM solutions designed for small operations and ISPs. Incident response workflows, change management, asset tracking, service-level reporting. Specifically scoped to companies in the 5-50 person range — not enterprise ITSM with all the overhead.
AI-Powered Analytics
Advanced dashboards and insights that turn your support data into actionable business intelligence. Common ticket types, resolution time trends, customer satisfaction patterns, agent performance, knowledge base gaps. We build dashboards that show what's actually happening, not vanity metrics.
Best fit for: Companies handling 50+ customer interactions per day where AI could shoulder the routine half while humans focus on the relationships that matter.
Schedule a support operations call →
How We Work
Every Peak AI Design engagement follows the same shape, regardless of which category your project starts in:
- Discovery call — free, 30 minutes, talk to Derrick directly. Not a sales rep.
- Process audit — $500 to $1,500. We map what you actually do, identify the highest-leverage automation candidate.
- Proof of theory — $1,500 to $3,500. We prove the AI works on your real data with hard numbers, before you commit to a bigger build.
- Full implementation — $5,000 to $25,000. We ship the production-ready solution on your hardware.
- Stabilization — 30 days, included. We tune, monitor, train your operator.
- Optional retainer — $500 to $2,500 per month. Ongoing tuning and expansion.
The whole engagement model is published — there's no mystery, no quote-on-request, no nurture-funnel sequences. You see the prices and the structure before the first call.
Schedule a Free Discovery Call
You've read this far. You probably have a specific automation problem on your mind, or a Drupal site you've been wondering whether to migrate, or a compliance question that's been nagging you.
The fastest way to find out if we can help: a 30-minute conversation with Derrick — the actual person who'd lead your engagement.
Schedule a free 30-minute discovery call or email derrick@peakaidesign.com.